What Operating Systems is the Merac POS and Back Office Supported On

Merac POS and Back Office is supported on the following Windows operating systems:

✅ Windows 10

Note that Windows 10 will not be supported by Microsoft from 14th October 2025 - see Windows 10 Home and Pro - Microsoft Lifecycle  

This means that security updates will no longer be available which increases the risk of malware/hacking of your computer. Microsoft have an Extended Security Updates program which is chargeable for most customers - see Extended Security Updates (ESU) program for Windows 10 | Microsoft Learn 

Note that there is a longer term supported version of Windows 10, but it's designed for devices such as a Point Of Sale, not for normal- use laptops and desktop machines Windows Enterprise LTSC overview | Microsoft Learn 

✅ Windows 11

This is the recommended operating system

✅ Windows Server 2016

Note that Server 2016 is out of mainstream support (since 11th Jan 2022) and its extended support phase ends 12th Jan 2027 Windows Server 2016 - Microsoft Lifecycle )

✅ Windows Server 2019

Note that Server 2019 is out of mainstream support (since 9th Jan 2024) and its extended support phase ends 9th Jan 2029 Windows Server 2019 - Microsoft Lifecycle 

✅ Windows Server 2022 - information on Windows Server 2022 - Microsoft Lifecycle 

This is the recommended operating system

General Policy

If Microsoft withdraw mainstream support for an operating system, we will also withdraw general support for it at that time on the basis that if a fault arises in Merac, we can't test any fixes on an unsupported operating system.

It may be possible to continue supporting outdated Windows versions for a limited time, but this would be at an increased cost to reflect the increased cost of purchasing additional support from Microsoft.